This software gives a further added value to CIMA devices, thanks to different services that allow to increase the level of information about one’s own fleet of machines and simplify their management at the same time.

The functionalities provided by the platform are:

• Remote distribution of the firmware updates as well as the recognition sensor: this allows to have a fleet of machines always updated in a short time, without requiring any interventions in the field.
• Remote monitoring of the status of the devices in real time: this enables to identify possible problems from a remote post, allowing an improvement of the quality of the help-desk service with more certain and detailed information.
• Remote monitoring of the contents of the devices and of the cash handling in real time: this allows to have always a global vision of the level of use of one’s own devices through suitable reports and statistics.
• Remote management of the configuration of the devices: any configuration can be carried out from remote post with no need of on-site interventions.
• Production of the statistics about the handling of unfit banknotes according to the Central Bank current regulation.